Consumer Services

Consumer Services

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At RV Solutions, we specialize in providing comprehensive carry-in services for a variety of devices, ensuring the repair and replacement of mobile devices, including both feature phones and smartphones. Our expertise extends to IoT devices, mobile accessories, home appliances, tablets, laptops, IT peripherals, drones, and gaming devices. We pride ourselves on offering reliable and efficient solutions to keep your technology running smoothly.

In addition to our carry-in services, we provide on-site services for the installation and repair of home appliances. Our skilled technicians are equipped to handle televisions, air conditioners, refrigerators, washing machines, sound bars, dishwashers, geysers, microwaves, and water purifiers. We ensure timely and professional service to meet your needs, maintaining the highest standards of quality and customer satisfaction.

CSD-Services

 

RV solutions are One of India’s leading Technology Lifecycle Service Providers, we have a network of over 600+ service centers that are spread across the length and breadth of this country. These Service Centres are ESD-protected and are equipped with all the necessary repair and testing infrastructure. All of them are also connected by a CRM that has been designed and developed by a dedicated team of Software developers who are present in-house.

Annually over 10 Million Customers visit our service centres to resolve their issues on the handsets. They trust our process to get their handset issues resolved. Our team is highly trained & skilled and we always endeavour to provide the best services to our clients.

RV-Consumer-Services

Carry-in Services (Repair & Replacement):

  • Mobile Devices (Feature & Smart)
  • IoT Devices
  • Mobile Accessories
  • Home Appliances
  • Tablet & Laptop Repairs
  • IT Peripherals
  • Drones
  • Gaming Devices

On-Site Services (Installation & Repair):

  • Televisions
  • Air Conditioners
  • Refrigerators
  • Washing Machines
  • Sound Bars
  • Dish Washers
  • Geysers
  • Microwaves
  • Water Purifiers

Annually over 10 Million Customers visit our service centres to resolve their issues on the handsets. They trust our process to get their handset issues resolved. Our team is highly trained & skilled and we always endeavour to provide the best services to our clients.

  • Widest Service Network
  • 25 Company Owned Centers
  • 600+ Auth. Service Centre
  • 19000+ Pincodes On-site Service

Choose RV Solutions for all your repair, replacement, and installation needs, and experience the convenience and reliability that sets us apart.

Sujay Roy

Sujoy Roy

Head-Consumer Services

Sujoy Roy is an accomplished After Sales Solutions Specialist and Customer Experience Strategic Planner. As the Consumer Services Business Head at RV Solutions, he leverages his extensive expertise to drive operational excellence and customer satisfaction. A graduate of the Indian Institute of Management-Lucknow, Sujoy combines strategic planning with a deep understanding of market dynamics to enhance service quality and business growth. His leadership ensures optimal after-sales service and exceptional customer experiences in mobility and consumer electronics, specializing in after-sales services and reverse logistics.

Email: sujoy.roy@rvsolutions.in

Phone: +91-120-4744000

Client Testimonials

Dummy
Dinesh Singadia

I visited realme service centre in dadar West. Shrikant sir there really helped me alot.My experience was extremely nice.And the service given is the best.I had given the my phone for the change of display.Initially they told me that it will take one week for the work but only took three days for the overall process.The communication skills are good.Overall experience was the best